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Welcome to WorkBench
Your unified platform for freight management and Eclipse ERP integration
⚠️
Active Development Platform
All features are experimental and under active development. While many features are stable and production-ready, expect ongoing improvements, updates, and occasional changes. Report any issues to help@mainlinesupply.com
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Stable (Production Ready)
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Parcel Tracking: UPS & FedEx real-time tracking with favorites
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LTL Carrier Tracking: 10+ carriers (ODFL, R+L, Dayton, ABF, XPO, etc.)
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Rate Quoting: UPS and FedEx freight rating with comparison
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Eclipse Products: AI semantic search, product images, inventory levels
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Customer & Vendor Views: Enhanced UI with notes, tasks, documents sidebar
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Modern Order Views: Sales Orders & Purchase Orders with full details
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Shopping Cart: Add to cart with UOM selection and branch inventory
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Notes & Tasks: Unified system with @mentions, attachments, pinning
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Document Management: Upload, view, and manage Eclipse documents
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Work Queues: UPS and WWEX inbound processing with history
🔧
In Development
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Order Editing: Modify headers, line items, notes (testing phase)
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A/R Inquiry: Customer aging buckets and open orders (in progress)
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A/P Inquiry: Vendor payment history and balances (planned)
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Order Status Alerts: Automated monitoring and notifications (beta)
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Mixed UOM Input: Feet + inches for pipe products (planned)
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Analytics Dashboard: Order insights and metrics (planned)
Last updated: December 5, 2025
⚡ Quick Access
Company News
View All💡 Need Help?
WorkBench is your all-in-one platform for managing freight operations and Eclipse ERP data. Use the navigation tabs above to access different features, or use the quick links to jump directly to commonly used tools.
Freight Management
📌 Favorite Tracking Numbers
📦 You came here from the UPS Work Queue
UPS Tracking
FedEx Tracking
UPS Rate Quotes
Auto-Fill from Tracking Number (Optional)
Quote Details
FedEx Rate Quotes
Auto-Fill from Tracking Number (Optional)
Quote Details
Create Parcel Shipment
Ship packages via UPS or FedEx from sales orders
UPS
FedEx
Format: S followed by 7 digits, period, then exactly 4 digits for generation
Available Carriers:
UPS Ground/Air
FedEx Ground/Express
SpeedShip LTL
ABF Freight
Create LTL Shipment
Book outbound LTL freight from sales orders via SpeedShip
Format: S followed by 7 digits, period, then exactly 4 digits for generation
How it works:
- Enter or scan the sales order barcode (S#######.####)
- Click "Open SpeedShip Booking" to start the wizard
- Verify/adjust weight, dimensions, and freight class
- Select the best carrier rate and book the shipment
- BOL is automatically attached to the sales order
LTL Carrier Tracking
Note: Reference numbers work if the carrier's website supports them in the URL
UPS Daily Report Work Queue
WWEX (Worldwide Express) Work Queue
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Total
0
New
0
In Process
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Hold
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Review
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Completed
Tagged Inbound Work Queue
📦 Upload UPS Daily Report
Upload a CSV file with UPS daily shipment information
Skip tracking numbers from last
days
(Prevents re-processing recent shipments)
Processing...
🌐 Upload WWEX Daily Report
Upload WWEX (Worldwide Express) LTL shipment reports
📋 Account Detection
Account type is automatically detected from the filename or ACCOUNT_NO column:
- • Inbound Account: W426188742
- • Outbound Account: W411388289
Skip BOL/PRO numbers from last
days
(Prevents re-processing recent shipments)
Processing WWEX Report...
📥 UPS Report Download
Downloads UPS reports from auto-notify@ups.com emails (requires UPS login)
Loading download history...
📧 UPS Email Import
Imports CSV attachments from forwarded UPS emails
Loading email import history...
📦 UPS Inbound Sync History (QVD API)
Loading sync history...
🚚 LTL Inbound Sync History (API)
Loading sync history...
📦 UPS Upload History (Manual)
🌐 WWEX Upload History (Manual)
📌 Pinned Items
Pinned Order Change Logs
Pinned Shipments
Order Search
Search for Sales Orders (S1*) or Purchase Orders (P1*) • Press F10 for recent orders
Customer Search 👥
💡 Tip: Start with a dot (.) for exact ID match (e.g., .100), or search by name
Product Search 🔍
AI-powered semantic search learns from your selections to improve results over time
Press Enter ⏎
💡 Search Tips for New Employees:
- • Exact ID match: Prefix with dot for exact results (e.g., ".12" finds product 12)
- • General search: Type description keywords (e.g., "1 inch black nipple")
- • Part numbers: Manufacturer or catalog numbers work too!
- • Fuzzy matching: Don't worry about typos - AI helps find similar items
- • Learning system: Products you select rank higher in future searches
Vendor Search 🏢
💡 Tip: Start with a dot (.) for exact ID match (e.g., .123), or search by name
Inventory Inquiry 📦
💡 Tip: Start with a dot (.) for exact ID match (e.g., .291) to see stock levels by branch
AI Semantic Search 🤖
AI-powered semantic search understands what you mean, not just what you type
Press Enter ⏎
🤖 How AI Search Works:
- • Natural language: Search how you think (e.g., "pipe connector for water")
- • Semantic understanding: AI finds similar items even with different words
- • Confidence scores: Higher scores = better matches
- • Learning system: Results improve as you use it more
Document Upload & Extraction
Upload any document (PDF, image, even handwritten) - AI extracts customer, products, and order data automatically.
📌 Supports: PDF, JPG, PNG - including handwritten documents
Select Order Generation
This order has multiple generations. Please select which version to view:
Order Details
Line Items
📋 Tasks & Follow-ups
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Pending
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In Progress
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Completed
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Overdue
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🛒 Shopping Cart
Your cart is empty
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Control Center
Manage users, system settings, and monitor platform health
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User Management
Manage user accounts, roles, and access permissions